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Tertiary Education Dispute Resolution home page
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Support available

Get the support you need to use our service

Here is some of the support we have available to use our Talk - Meet - Resolve and Listen - Decide services.


Your support person

We encourage you to bring your own support person when you use our service. When you use our Talk – Meet – Resolve service, your support person will need to agree and sign the Agreement to use Talk – Meet – Resolve. If you use our Listen – Decide service, information will be provided to you explain the role around support people as part of the hearing.

A support person is different to a representative. If you would like someone to represent you in any of our services, then you will need to provide us with written authority first.

What other support is available

Contact us so we can talk about what support is available for you to use our dispute resolution services.

Below are some examples of how we can help link you with others who can provide support that will help you. 

Student support

Further information on student support will be provided in the first quarter of 2022.

Cultural Support

Further information on cultural support will be provided in the first quarter of 2022.

Accessibility Support

Further information on accessibility support will be provided in the first quarter of 2022.

Technical Support

We provide technical support to use our services online.